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AC New York Inc
Garden, NY | Full Time
$58k-76k (estimate)
2 Days Ago
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Garden, NY | Full Time
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Customer Support Representative
$58k-76k (estimate)
Full Time 2 Days Ago
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AC New York Inc is Hiring a Customer Support Representative Near Garden, NY

Our rapidly growing firm is seeking a professional, profoundly ambitious, and driven Customer Support Representative to be a part of our team as we build and develop our market share in the NYC area. If you’re looking to ignite your career with a company that develops its managers and leaders from within, then our Customer Support Representative team is for you!

A Customer Support Representative with us acts as the primary point of contact and on-site extension of our clients. Our award-winning teams provide creative, innovative, and custom solutions to the world’s most iconic brands. At Ace Concepts, we have derived an unwavering commitment to improving the consumer experience and developing an exceptional workplace environment for our team. Explore a new, challenging, and gratifying career and expand your professional portfolio today!

Our Customer Support Representative:

  • Achieve or exceed individual sales and customer retention goals contributing to the market objectives while preserving a high-energy and profoundly motivated approach
  • Ensure each customer is given a personalized sales experience that integrates technology into their life with amazing ease and effectiveness
  • Acquire new residential customers within an assigned geographic region
  • Engage and utilize sales tactics to maximize customer satisfaction and enhance sales margins
  • Identify customer needs, market appropriate products and services, schedule appointments, and utilize sales leads
  • Maintain updated, organized files on all sales accounts in assigned territory

Our Customer Support Representatives have:

  • Experience in Customer Support, Sales, Account Management, Customer Service, or Client Facing is preferred
  • High School diploma or GED is ideal
  • Proven track record for meeting or exceeding sales expectations
  • Ability to think outside the box and finish projects in a timely manner
  • Outstanding work ethic, self-motivated, and ambitious
  • Ability to satisfy customer needs in a friendly and efficient approach
  • Ability to work in situations that involve prolonged standing or walking
  • Master of overturning objections, delivering educational presentations, and closing sales
  • Display and practice a high level of integrity and ethical standards

We Offer:

  • Incentives, bonuses, and a lucrative commission structure
  • Organic growth within the company
  • Hands-on Training and development from top executives
  • Unique and rewarding work atmosphere
  • Volunteer opportunities and community involvement
  • Company-sponsored events and functions

Job Type: Full-time

Pay: $45,618.29 - $58,000.00 per year

Benefits:

  • 401(k)
  • Health insurance

Compensation package:

  • Bonus opportunities
  • Commission pay

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekends as needed

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$58k-76k (estimate)

POST DATE

05/01/2024

EXPIRATION DATE

08/28/2024

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AC New York Inc
Full Time
$103k-131k (estimate)
3 Months Ago

The job skills required for Customer Support Representative include Customer Service, Products and Services, Customer Support, Customer Satisfaction, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Support Representative positions, which can be used as a reference in future career path planning. As a Customer Support Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Representative. You can explore the career advancement for a Customer Support Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Support Representative job description and responsibilities

Collecting and analyzing customer feedback can also be a part of their customer support representative task.

02/13/2022: Danbury, CT

Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.

12/25/2021: New Suffolk, NY

Customer support representative document reports, resolve complaints, and process orders and payments.

03/09/2022: Indianapolis, IN

Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.

01/14/2022: Santa Maria, CA

Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.

12/29/2021: Elyria, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Support Representative jobs

According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.

02/06/2022: Waco, TX

Be as polite as possible when talking to clients over the phone.

02/12/2022: Manchester, NH

Consider using database to record activities and research product information.

02/13/2022: Petaluma, CA

Learn to refer to other service or technical departments for follow up as needed.

02/14/2022: Fort Myers, FL

Understand the customer’s expectations.

01/24/2022: Lawton, OK

Step 3: View the best colleges and universities for Customer Support Representative.

Butler University
Carroll College
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Providence College